Shipping policy

Last Updated: October 3, 2026

At Foamora, our goal is to make receiving your order straightforward and convenient. We currently provide free worldwide shipping on eligible orders placed through foamora.sbs.

1. Shipping Cost

Standard worldwide shipping is free.

There is no minimum purchase requirement for standard free shipping unless otherwise stated during checkout or as part of a specific promotion.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery time is calculated based on normal shipping conditions and may vary depending on the destination, carrier, customs processing, public holidays, weather, and other circumstances outside our reasonable control.

Any delivery date displayed is an estimate unless expressly stated otherwise.

3. Order Processing

Orders may require processing before being transferred to the shipping carrier.

Once your order has been prepared and shipped, tracking information may be provided by email where tracking is available.

4. Worldwide Delivery

Foamora ships to customers worldwide where delivery services are reasonably available.

Certain remote areas or destinations may experience longer delivery times or shipping limitations.

If we cannot fulfill an order to the delivery address provided, we will contact you regarding available options.

5. Tracking Your Order

Where tracking is available, customers will receive tracking information after the order has been dispatched.

Please allow time for the carrier's tracking system to update after shipment.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If you notice an error in your address, contact support@foamora.sbs as soon as possible.

We will attempt to update the information before shipment, but changes cannot be guaranteed once an order has entered fulfillment or been transferred to a carrier.

7. Delayed Shipments

Although most orders are expected to arrive within the stated timeframe, delays may occasionally occur due to:

  • Customs inspections.
  • Carrier disruptions.
  • Severe weather.
  • Peak shopping periods.
  • Public holidays.
  • Transportation disruptions.
  • Remote delivery locations.
  • Other events outside our reasonable control.

If your shipment appears significantly delayed, please contact our customer support team.

8. Lost or Missing Packages

If tracking indicates an unusual delay or your package appears to be missing, contact us at support@foamora.sbs with your order number.

We will review the available shipping information and assist you with the next appropriate steps.

9. Damaged Deliveries

If your package or product arrives damaged, please photograph the item and packaging and contact us promptly.

We will review the issue and work toward an appropriate solution under our Return & Refund Policy.

10. Customs, Duties, and Taxes

International shipments may be subject to customs requirements, import taxes, duties, or other fees depending on the destination country.

Where such charges are not collected at checkout, responsibility for them will be determined by applicable local laws and customs requirements.

11. Questions About Shipping

For assistance with an order or shipment:

Foamora
6679 Eakin Dr
Sooke, BC V9Z 0V3
Canada

Email: support@foamora.sbs
Phone: +1 (250) 642-3160
Website: foamora.sbs